FAQ

Frequently asked questions about most tool Klaas releases

Refund policy
A refund or credit on software and digital content provided by Klaas Nienhuis is generally not granted. For most software there's a demo or trial ve...
Fri, 21 Oct, 2016 at 3:44 PM
How and when do I get support?
The easiest ways to get support is to make a support ticket here on the portal or to send me an email. Chances are I'll convert your email into a su...
Fri, 21 Oct, 2016 at 3:53 PM
Shipping
Software and 3D assets are shipped digitally. In most cases the software is freely available and can be downloaded without having to make a purchase. Som...
Mon, 24 Oct, 2016 at 5:11 PM
Payment, who is Mollie?
My payment processor is Mollie.com. they will show up on your bank or creditcard statement as Mollie b.v. Don't worry, they'll send me the money...
Mon, 24 Oct, 2016 at 5:10 PM